Keep those Deposit Slips!

After logging into my online bank account to pay bills today, I realized that a deposit from LAST WEEK was not showing up - at all! It wasn't even in the pending status. It was as if I never made the deposit, which of course put me into a mini state of panic.

I know it was a busy week, but I was positive I must have gone down to the bank. Could I really have forgotten to deposit money?

I knew I had enough money in the account to cover all of the bills, but money is money. Where the heck was it?

For the most part, I'm fairly organized (as I say that with a smirk), but finding receipts can be a challenge. Fortunately, I had not cleaned out my wallet yet, and I quickly found he bank deposit slip. I also found the photocopy of the actual check and the carbon copy of the actual deposit slip.

With that in hand, I called the Customer Service line. After going through numerous prompts, I simply pressed "0" which surprisingly still works to actually speak to a live person. The woman on the other end was quite pleasant, but she too had no record of the deposit and told me to go down to my bank where I made the deposit.

So, off I go down to the bank where dogs are allowed to come in! They do that in NH! Since it was noon-time, I again waited in line. Finally, I speak to the lovely teller and she says "Oh, yes, all deposits made last Thursday and Friday will not be posted until tonight." She kindly checked to ensure that this deposit was on that list, and it was.

The funny part was that she told me I could have saved a trip down here if I had called customer service. To which I replied, "I did call them. They sent me to you." Apparently, corporate customer service didn't get the memo!